How is the new JuiceBox different from the previous JuiceBox?

The new JuiceBox delivers all the same smart charging features and capabilities as older model JuiceBoxes, in addition to new features that make charging your EV even more convenient than before. Learn more about the next generation JuiceBox here.

Can I still buy the previous JuiceBox (with the black and orange faceplate)?

The black and orange JuiceBox is available through some online outlets while supplies last.

What if I need to return an old model JuiceBox, and what about the warranty?

The same return and refund policy and warranty continue to apply. If you are not completely satisfied with your JuiceBox, you can return the product for a refund within 30 days of the date of purchase. You will be responsible for shipping costs. If your unit needs to be replaced in accordance with the warranty, Enel X will provide a replacement unit of equal or greater value to the unit you originally purchased.

What if I already own a JuiceBox? Is there a way to upgrade my old JuiceBox to the next generation?

Yes! JuiceBox owners who purchased their JuiceBox prior to January 7, 2020 are eligible for an upgrade discount. Email us here to find out more.