JuicePoints FAQs

You must live in a qualifying utility service area of the State as determined by your zip code. Check your eligibility here.

The person listed on your utility bill will need to authorize participation in this program. We require a copy of your electric utility bill to confirm you are a customer of Hawai’i Electric Light, Hawai’i Electric or Maui Electric.

You will need to have a JuiceNet-enabled EV charging station that is connected to the Internet in order to participate and earn JuicePoints.

You will need to accept our Residential Smart Charging Participation Agreement during your enrollment process.

Once we confirm that your charging station is connected to the internet, a $30 credit will be added to your JuicePoints balance. JuicePoints are paid via PayPal. To request a JuicePoints cash out, program participants can send an email to juicepoints.support@evcharging.enelx.com.

You can opt-out of this program at any time by contacting us at juicepoints.support@evcharging.enelx.com. However, your JuicePoints accruals will cease as of that date.

We take your privacy very seriously. Your EV charging and JuicePoints participation data will be provided to your utility company as well as sponsors of this JuicePoints program. In exchange for sharing this data and participating in smart charging, you are being compensated with JuicePoints and may have received a discount on your charging station.

That’s ok! Residential solar customers as well as solar + battery customers can participate in this program.